SEE FORWARD MINISTRIES JOB ANNOUNCEMENT

Community Health Worker Job Description

Non-Exempt Full-time (35 hours/week)

Job Overview: The Community Health Worker is responsible for assisting clients in navigating the health care system, educating about appointments and follow-up needs, troubleshooting barriers to care, and coordinating assistance from and linking clients to community support services as applicable. This position works closely with medical providers, primary care teams, and social service agencies to provide short-term care coordination. Represents the target population and promotes individual and community advocacy. Works in community-based settings and conducts visits in clients’ homes and neighborhoods. This position is based primarily in the field with at least one day per week spent in the office.

Major Job Responsibilities:

● Develops individual client care coordination service plans and documents all activity.

● Encourages and supports clients and their families, in culturally appropriate ways, to make concrete steps toward promoting their health and managing any chronic illnesses.

● Calls patients to inform/remind them of appointments and transportation plans.

● Monitors the delivery and outcome of services provided to clients by medical facilities, social services agencies, and community resources.

● Identifies gaps in health services and barriers to care and develops program plans to meet these needs.

● In collaboration with the media team, creates health education and awareness social media content that is culturally relevant and responsive to community needs.

● Keeps abreast of changes to health insurance and the health care system in order to educate patients and community members and links to application assistance.

● Helps clients gain confidence in navigating the health care system.

● Completes documentation required by appropriate funding sources and participates in program evaluation.

● Participates in staff and community meetings, including local and statewide Community Health Worker meetings.

● Organizes monthly health education workshops and other events, such as health fairs, in collaboration with Community Ambassadors and Navigators and ensures that pre-/post-evaluations are conducted for all workshops and events.

Job Requirements: High School degree or GED required. Valid driver’s license and ability to drive to clients homes. Cultural competence in working with various East African ethnic groups recommended. Strong oral and written communication skills necessary. Ability to compile data related to grant outcomes, and complete paperwork thoroughly, accurately and timely. Familiarity with computers, internet and e-mail required. Fluent in English and Swahili and/or Kinyarwanda.

Salary: $25/hr 35 hrs/week

How to apply:

Please send your resume and a cover letter to jennifer@seeforwardministry.org indicating the

position in the title of your email.

See Forward Ministries is an equal opportunity employer. We celebrate diversity and are

committed to creating an inclusive environment for all employees and applicants. We encourage

candidates from diverse backgrounds to join us in making a positive impact on the lives of new immigrants and helping them achieve success in their new home!